Frequently Asked Questions

Is Zar Tools free to use?

Yes! We offer a wide range of basic tools that are completely free to use without any account. For heavier usage and advanced features, we offer affordable Pro plans.

Are my files safe?

Absolutely. We prioritize your privacy and security. Files are processed using secure SSL encryption. Most conversions happen directly in your browser without uploading. Any files uploaded to our servers for processing are automatically deleted after a short period.

Do I need to install any software?

No. Zar Tools works entirely in your web browser (Chrome, Firefox, Safari, Edge). You can use it on Windows, Mac, Linux, or any mobile device.

Why did my conversion fail?

Conversions can fail for a few reasons: the file might be corrupted, password protected, or too large. If you continue to have issues, please try again or contact our support team.

How do I cancel my subscription?

You can cancel your Pro subscription at any time from your Account Settings page. You will continue to have access until the end of your current billing period.